Types of HBCI Files

Primary HBCI File Association

.HBCI

File Format:	.hbci
File Type:	Homebanking Computer Interface

Created by:	HBCI
File Category:	Data Files
Registry Key:	HKEY_CLASSES_ROOT\.hbci

Software Programs That Open The Homebanking Computer Interface:

Homebanking Computer Interface by HBCI

Windows

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Troubleshooting Problems Opening HBCI Files

Common Problems Opening HBCI Files

Homebanking Computer Interface is Not Installed

When you double-click your HBCI file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". If this is the case, it's usually due to the fact that you do not have Homebanking Computer Interface for %%os%% installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.

Tip: If you know of another program that can open your HBCI file, you can try opening it by selecting the application from the programs listed.

Wrong Version of Homebanking Computer Interface is Installed

In some cases, you might have a newer (or older) version of a Homebanking Computer Interface file that is unsupported by your installed application version. If you do not have the proper version Homebanking Computer Interface (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.

Tip: Sometimes you can get a clue about the version of HBCI file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).

Summary: In either case, the majority of problems opening HBCI files are related to not having the correct software application installed on your computer.

Other Causes of HBCI File Opening Problems

Although you might already have Homebanking Computer Interface or another HBCI-associated software installed on your computer, you can still encounter problems opening Homebanking Computer Interface files. If you are still having problems opening HBCI files, there may be other issues that are preventing you from opening these files. These other problems include (listed in order from most to least common):

• Invalid HBCI file references in the Windows Registry (the "phonebook" of the Windows Operating System)
• Accidental deletion of the description of the HBCI file in the Windows registry
• Incomplete or bad installation of a software application associated with the HBCI format
• Your HBCI file is corrupted (issues with your Homebanking Computer Interface file itself)
• Your HBCI is infected with malware
• Device drivers of the hardware associated with your HBCI file are corrupt or out-of-date
• Your computer does not have the adequate system resources to open the Homebanking Computer Interface format