97 File Complications
Troubles Opening 97 Files
Missing Pro/ENGINEER
You encounter an error message such as "%%os%% Can't Open 97 Files" when trying to open your 97. Generally, this is experienced in %%os%% because Pro/ENGINEER isn't installed on your PC. The OS won't know what to do with your 97 file, so double-clicking to load the file doesn't work.
Tip: If you don't have Pro/ENGINEER installed, and you know of another program to open your 97 file, you can try opening it by selecting from the programs listed under "Show Apps".
Outdated Pro/ENGINEER
Your Creo Elements/Pro Versioned Data file is incompatible with Pro/ENGINEER because you might have the wrong version installed. If you've got the wrong version of Pro/ENGINEER installed, you'll need to install the correct version. The primary cause of this problem is that your Creo Elements/Pro Versioned Data file was created by a different (newer) version of Pro/ENGINEER than what's installed.
Tip: If you right-click on your 97 file, then select "Properties" (Windows) or "Get Info" (Mac), you can obtain hints about what version you need.
Summary: In either case, the majority of problems opening 97 files are related to not having the correct software application installed on your computer.
Other Causes of 97 File Opening Problems
Although you might already have Pro/ENGINEER or another 97-associated software installed on your computer, you can still encounter problems opening Creo Elements/Pro Versioned Data files. If you're still experiencing problems opening 97 files, there could be other computer problems. Other contributing causes:
- File references in the Windows Registry for 97 are wrong
- Mistaken removal of the Windows registry 97 description
- Corrupt install of Pro/ENGINEER or other 97-related program
- 97 file corruption
- Past or present virus infection has affected your 97
- Device drivers for 97-related hardware are out-of-date
- Your PC doesn’t have enough available resources to open the Creo Elements/Pro Versioned Data file
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