98 Troubleshooting
Frequent 98 Opening Issues
Pro/ENGINEER Removed
You encounter an error message such as "%%os%% Can't Open 98 Files" when trying to open your 98. Customarily, this means that Pro/ENGINEER is not installed on %%os%%. This will prevent you from double-clicking to open the 98 file because the OS doesn’t know how to handle it.
Tip: When another 98 application is installed, you can choose to open it by selecting "Show Apps" and using that program.
Pro/ENGINEER Requires Update
Your Creo Elements/Pro Versioned Data file is incompatible with Pro/ENGINEER because you might have the wrong version installed. Download the latest Pro/ENGINEER version from the PTC website to ensure you have the correct one installed. Most of the time your Creo Elements/Pro Versioned Data file was created by a newer Pro/ENGINEER than what you have installed.
Tip: You can sometimes get hints about the right program version by right-clicking on the 98 file, selecting "Properties", and looking at the version information.
Summary: Not having the right Pro/ENGINEER version on your computer can cause problems opening 98 files.
More Causes of Problems Opening 98s
Although you might already have Pro/ENGINEER or another 98-associated software installed on your computer, you can still encounter problems opening Creo Elements/Pro Versioned Data files. There can be external issues inside of %%os%% that are causing these errors when opening 98s. Problems unrelated to software:
- File references in the Windows Registry for 98 are wrong
- Unintentional removal of the description of the 98 file inside the Windows Registry
- Incomplete or bad installation of a software application associated with the 98 format
- 98 file corruption
- Your 98 has adversely impacted by malware
- Hardware related to 98s has device driver corruption
- Your computer does not have the adequate system resources to open the Creo Elements/Pro Versioned Data format
Poll: How many different computer files (eg. documents, videos, audio) do you typically view or edit on a daily basis?