PVZ Troubleshooting
Common Problems Opening PVZ Files
Creo View Lite (ProductView) Disappeared
When you double-click your PVZ file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". Usually, this is because you do not have Creo View Lite (ProductView) for %%os%% installed. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you don't have Creo View Lite (ProductView) installed, and you know of another program to open your PVZ file, you can try opening it by selecting from the programs listed under "Show Apps".
Obsolete Version of Creo View Lite (ProductView)
It is possible that your version of Creo View Lite (ProductView) isn't able to open your ProductView Packaged Structure And Drawing file due to incompatibility. Download the latest Creo View Lite (ProductView) version from the PTC website to ensure you have the correct one installed. This problem is predominately due to having a ProductView Packaged Structure And Drawing file version that was created by a newer version of Creo View Lite (ProductView) than what you have installed on your PC.
Tip: If you right-click on your PVZ file, then select "Properties" (Windows) or "Get Info" (Mac), you can obtain hints about what version you need.
Ultimately, most of the difficulties opening PVZ files are due to having the wrong version of Creo View Lite (ProductView) installed.
Other PVZ File Issues
You can still experience errors opening PVZ files even with the latest version of Creo View Lite (ProductView) installed on your PC. If you're still experiencing problems opening PVZ files, there could be other computer problems. These issues include:
- PVZ file type Registry entries are wrong
- Deletion of the PVZ file description from the Registry by mistake
- Defective install of a PVZ program, such as Creo View Lite (ProductView)
- Your PVZ file is corrupted (issues with your ProductView Packaged Structure And Drawing file itself)
- The PVZ is infected with a virus
- Device drivers of the hardware associated with your PVZ file are corrupt or out-of-date
- Too many applications are open on your PC to load your ProductView Packaged Structure And Drawing file successfully
Poll: How often do you encounter a file extension that you don't recognize?