Types of IV21 Files

Principal IV21 Type

.IV21

File ID:	.iv21
File Type:	Norton Ghost Incremental Virtual Volume Image

This is a Norton Ghost backup incremental file created occasionally after the initial volume backup (.V2I) file is saved; it can be restored to another system by using the Norton Ghost backup software.

Organization:	Symantec Corporation
File Category:	Backup Files
Location:	HKEY_CLASSES_ROOT\.iv21

Software Programs That Open The Norton Ghost Incremental Virtual Volume Image:

Symantec Ghost Solution Suite by Symantec Corporation

Windows

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IV21 Troubleshooting

Common IV21 Opening Problems

Symantec Ghost Solution Suite Not Present

You encounter an error message such as "%%os%% Can't Open IV21 Files" when trying to open your IV21. When this happens, it is commonly due to Symantec Ghost Solution Suite missing in %%os%%. The OS won't know what to do with your IV21 file, so double-clicking to load the file doesn't work.

Tip: If you don't have Symantec Ghost Solution Suite installed, and you know of another program to open your IV21 file, you can try opening it by selecting from the programs listed under "Show Apps".

Symantec Ghost Solution Suite is Out-of-Date

In other instances, your Norton Ghost Incremental Virtual Volume Image file version may not be supported by your version of Symantec Ghost Solution Suite. If you do not have the proper version Symantec Ghost Solution Suite (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. Your Norton Ghost Incremental Virtual Volume Image file was probably created by a newer release of Symantec Ghost Solution Suite than what's currently installed your computer.

Tip: Right-clicking on your IV21, then clicking "Properties" (Windows) or "Get Info" (Mac), can provide clues about your file version.

Conclusion: The majority of IV21 file opening issues are due to not having the correct Symantec Ghost Solution Suite version installed.

Other IV21 File Opening Causes

Assuming you have the right Symantec Ghost Solution Suite version installed, other problems can prevent you from opening IV21 files. If you're still experiencing problems opening IV21 files, there could be other computer problems. These issues include:

• Corrupt Windows Registry file path references for IV21
• The IV21 file description within the Windows Registry was removed
• Incomplete or bad installation of a software application associated with the IV21 format
• Something has caused file corruption of your IV21
• Past or present virus infection has affected your IV21
• Hardware related to IV21s has device driver corruption
• Insufficient system resources to successfully open Norton Ghost Incremental Virtual Volume Image files