Sources of QW Problems
Issues Opening QW Files
Missing Symantec Q&A
You encounter an error message such as "%%os%% Can't Open QW Files" when trying to open your QW. When this happens, it is commonly due to Symantec Q&A missing in %%os%%. You won't be able to double-click to open your QW because your OS doesn't know what to do with it.
Tip: If you know of another program that can open your QW file, you can try opening it by selecting the application from the programs listed.
Incorrect Symantec Q&A Version
Sometimes your installed version of Symantec Q&A won't support your Write Program File file. Download the latest Symantec Q&A version from the Symantec Corporation website to ensure you have the correct one installed. The primary cause of this problem is that your Write Program File file was created by a different (newer) version of Symantec Q&A than what's installed.
Tip: Right-clicking on your QW, then clicking "Properties" (Windows) or "Get Info" (Mac), can provide clues about your file version.
Conclusion: The majority of QW file opening issues are due to not having the correct Symantec Q&A version installed.
More Causes of Problems Opening QWs
You can still experience errors opening QW files even with the latest version of Symantec Q&A installed on your PC. There can be external issues inside of %%os%% that are causing these errors when opening QWs. Issues that aren't software-related:
- Corrupt Windows Registry file path references for QW
- Mistaken removal of the Windows registry QW description
- Defective install of a QW program, such as Symantec Q&A
- Your QW can't be loaded properly (file corruption)
- Your QW has adversely impacted by malware
- Device drivers for QW-related hardware are out-of-date
- Your PC doesn’t have enough available resources to open the Write Program File file
Quiz: What file extension is an audio file?
That's Correct!
AAC, or Advanced Audio Coding File format, is a lossy digital audio compression format. It achieves better sound quality than MP3 at the same bit rate.
Close, but not quite...
AAC, or Advanced Audio Coding File format, is a lossy digital audio compression format. It achieves better sound quality than MP3 at the same bit rate.