Troubleshooting Problems Opening WSM Files
Common Problems Opening WSM Files
Missing Wise Package Studio
Double-clicking your WSM file prompts the message "%%os%% Can't Open WSM File". If so, it typically means that you don't have Wise Package Studio installed for %%os%%. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you don't have Wise Package Studio installed, and you know of another program to open your WSM file, you can try opening it by selecting from the programs listed under "Show Apps".
Incorrect Wise Package Studio Version
In other instances, your Wise Package Studio Merge Module file version may not be supported by your version of Wise Package Studio. You will need to download a newer version of Wise Package Studio if you don't have the right version. This issue mainly occurs when your Wise Package Studio Merge Module file was created by a newer version of Wise Package Studio than you have on your PC.
Tip: Sometimes you can get a clue about the version of WSM file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Conclusion: The majority of WSM file opening issues are due to not having the correct Wise Package Studio version installed.
Other Causes of WSM File Opening Problems
Even with the correct version of Wise Package Studio installed, you can still experience difficulties opening WSMs. Other WSM opening errors can be created by other system problems inside of %%os%%. These issues include:
- Corrupt Windows Registry file path references for WSM
- Corruption of the WSM file description inside the Registry
- Invalid installation of a WSM-associated program (eg. Wise Package Studio)
- File corruption affecting your WSM file
- Malware-tainted WSM file can't be opened
- Hardware associated with WSM has outdated drivers
- Too many applications are open on your PC to load your Wise Package Studio Merge Module file successfully
Quiz: Which file extension is a type of raster image?
That's Correct!
TIFF files, or Tagged Image File Format, is a considered a raster image file. They are very popular with the publishing industry because of their ability to be compressed using lossless compression (maintaining high quality).
Close, but not quite...
TIFF files, or Tagged Image File Format, is a considered a raster image file. They are very popular with the publishing industry because of their ability to be compressed using lossless compression (maintaining high quality).