Troubleshoot A4L Files
Typical A4L Opening Challenges
Adobe Authorware Isn't There
If you attempt to load your A4L file, you experience a message such as "Can't Open A4L Files". Customarily, this means that Adobe Authorware is not installed on %%os%%. You won't be able to double-click to open your A4L because your OS doesn't know what to do with it.
Tip: If you know of another program that can open your A4L file, you can try opening it by selecting the application from the programs listed.
Adobe Authorware is Out-of-Date
It is possible that your version of Adobe Authorware isn't able to open your Authorware 4 Library file due to incompatibility. If you've got the wrong version of Adobe Authorware installed, you'll need to install the correct version. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Find clues on the correct software version by right-clicking your A4L file and clicking "Properties".
Conclusion: The majority of A4L file opening issues are due to not having the correct Adobe Authorware version installed.
More Causes of Problems Opening A4Ls
Errors opening Authorware 4 Library files can still occur even with the latest Adobe Authorware software installed on your computer. There can be external issues inside of %%os%% that are causing these errors when opening A4Ls. Issues that aren't software-related:
- File references in the Windows Registry for A4L are wrong
- Accidental deletion of the description of the A4L file in the Windows registry
- Adobe Authorware or another A4L application experienced a flawed installation
- The A4L itself is corrupted
- Your A4L has adversely impacted by malware
- Device drivers for A4L-related hardware are out-of-date
- Too many applications are open on your PC to load your Authorware 4 Library file successfully
Quiz: Which file extension is the most widely used on the World Wide Web?
That's Correct!
Not only is HTML still the "gold standard" file extension of the web, it is also the oldest and still the most widely-used format for serving webpages.
Close, but not quite...
Not only is HTML still the "gold standard" file extension of the web, it is also the oldest and still the most widely-used format for serving webpages.