Troubleshooting Problems Opening AI4 Files
Frequent AI4 Opening Issues
Adobe Illustrator CC Removed
If you attempt to load your AI4 file, you experience a message such as "Can't Open AI4 Files". Generally, this is experienced in %%os%% because Adobe Illustrator CC isn't installed on your PC. The typical path of opening your AI4 with a double-click won't work because %%os%% cannot make the program connection.
Tip: Another AI4-related program can be selected to open the file by clicking "Show Apps" and finding the application.
Wrong Version of Adobe Illustrator CC is Installed
In some cases, you might have a newer (or older) version of a Encapsulated PostScript File file that is unsupported by your installed application version. If you've got the wrong version of Adobe Illustrator CC installed, you'll need to install the correct version. This issue mainly occurs when your Encapsulated PostScript File file was created by a newer version of Adobe Illustrator CC than you have on your PC.
Tip: Sometimes you can get a clue about the version of AI4 file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Primarily, problems experienced when opening AI4 files are due to having the incorrect version of Adobe Illustrator CC installed on your computer.
Other AI4 File Issues
Assuming you have the right Adobe Illustrator CC version installed, other problems can prevent you from opening AI4 files. There can be external issues inside of %%os%% that are causing these errors when opening AI4s. Issues that aren't software-related:
- File references in the Windows Registry for AI4 are wrong
- Accidental deletion of the description of the AI4 file in the Windows registry
- Partial installation of Adobe Illustrator CC that did not fully complete
- Your AI4 file is corrupted (issues with your Encapsulated PostScript File file itself)
- Past or present virus infection has affected your AI4
- Hardware related to AI4s has device driver corruption
- Too many applications are open on your PC to load your Encapsulated PostScript File file successfully
Quiz: What file extension was created by Adobe Corporation in 1992?
That's Correct!
The PDF, or Portable Document Format, was first mentioned by Adobe at the Seybold conference in San Jose in 1991. Version 1.0 wasn't announced until the following year at the COMDEX Fall conference where it was awarded ‘best of Comdex’.
Close, but not quite...
The PDF, or Portable Document Format, was first mentioned by Adobe at the Seybold conference in San Jose in 1991. Version 1.0 wasn't announced until the following year at the COMDEX Fall conference where it was awarded ‘best of Comdex’.
Poll: Do you use a computer or mobile device more often to view files?