Troubleshooting Problems Opening DATA Files
Common Problems Opening DATA Files
Microsoft Excel Disappeared
You attempt to load your DATA file and get an error such as "%%os%% Can't Open The DATA File Extension". Usually, this is because you do not have Microsoft Excel for %%os%% installed. Your operating system cannot associate your DATA with Microsoft Excel, so double-clicking the file won't work.
Tip: If you have another software that you know opens DATA files, you can select it by hitting the "Show Apps" button.
Outdated Microsoft Excel
In other instances, your Analysis Studio Offline Data file version may not be supported by your version of Microsoft Excel. If you do not have the proper version Microsoft Excel (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. Your Analysis Studio Offline Data file was probably created by a newer release of Microsoft Excel than what's currently installed your computer.
Tip: Find clues on the correct software version by right-clicking your DATA file and clicking "Properties".
Conclusion: The majority of DATA file opening issues are due to not having the correct Microsoft Excel version installed.
More Causes of Problems Opening DATAs
In the majority of cases, installing the right version of Microsoft Excel will resolve your issue. If you're still experiencing problems opening DATA files, there could be other computer problems. Additional factors include:
- Windows Registry DATA file paths that are incorrect
- The DATA file description within the Windows Registry was removed
- Microsoft Excel or another DATA application experienced a flawed installation
- DATA file corruption
- Your DATA is infected with malware
- DATA-related hardware has device drivers that obsolete
- Windows cannot load your Analysis Studio Offline Data file due to insufficient resources (eg. RAM)
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