What is the HELPCFG File Extension?

Written by:   |   Refreshed: November 26, 2018

Microsoft Silver

HELPCFG File Summary

File Extension HELPCFG has only one distinct file type (Adobe AIR Help Configuration format) and is mostly associated with a single related software program from Adobe Systems Incorporated (Adobe AIR). HELPCFG files are categorized ordinarily as Settings Files.

File Extension HELPCFG files have been identified on both desktop and mobile devices. They are fully or partially supported by Windows, Mac, and iOS. These files have a Popularity Rating of "Low", meaning they are not very commonly observed on your average hard disk.

To learn more about HELPCFG files and their associated software applications, please see the information below. Plus, we provide a basic troubleshooting guide to solve problems with opening HELPCFG files.

Low
Universality
11022
Ranking

/ 11690

Active

State

26

November

2018

Edited

FileViewPro Opens HELPCFG Files

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HELPCFG Types


Chief HELPCFG Description

.HELPCFG
File ID:.helpcfg
Type:Adobe AIR Help Configuration

A HELPCFG file is a file associated with Adobe AIR and contains a path to the help content file.

Organization: Adobe Systems Incorporated
Group:Settings Files
Key: HKEY_CLASSES_ROOT\.helpcfg

Software Programs That Open The Adobe AIR Help Configuration:


Adobe AIR by Adobe Systems Incorporated

Windows
Mac
iOS
Android
Linux

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HELPCFG File Popularity


OS Hierarchy

7 (45.73%)
10 (44.56%)
8.1 (5.41%)
XP (2.79%)
8 (0.97%)


HELPCFG Troubleshooting


Frequent HELPCFG Opening Issues

Adobe AIR Isn't There

When you double-click your HELPCFG file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". Usually, this is because you do not have Adobe AIR for %%os%% installed. The OS won't know what to do with your HELPCFG file, so double-clicking to load the file doesn't work.


Tip: If you have another software that you know opens HELPCFG files, you can select it by hitting the "Show Apps" button.


Adobe AIR is Out-of-Date

Occasionally, you might have an outdated version of Adobe AIR installed that's incompatible with your Adobe AIR Help Configuration type. If you've got the wrong version of Adobe AIR installed, you'll need to install the correct version. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.


Tip: Investigate your HELPCFG file by right-clicking and selecting "Properties" to find clues on what version you need.


Primarily, problems experienced when opening HELPCFG files are due to having the incorrect version of Adobe AIR installed on your computer.


Other HELPCFG File Opening Causes

Even with the correct version of Adobe AIR installed, you can still experience difficulties opening HELPCFGs. If you are continuing to have errors with loading HELPCFG files, other external issues might be to blame. These issues include:

  • HELPCFG file type Registry entries are wrong
  • Unintentional removal of the description of the HELPCFG file inside the Windows Registry
  • Incomplete or bad installation of a software application associated with the HELPCFG format
  • Your HELPCFG file is corrupted (issues with your Adobe AIR Help Configuration file itself)
  • Your HELPCFG has adversely impacted by malware
  • Device drivers of the hardware associated with your HELPCFG file are corrupt or out-of-date
  • Windows cannot load your Adobe AIR Help Configuration file due to insufficient resources (eg. RAM)

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