Troubleshooting Problems Opening PTX Files
Issues Opening PTX Files
Missing Adobe InDesign
Double-clicking your PTX file prompts the message "%%os%% Can't Open PTX File". Usually, this is because you do not have Adobe InDesign for %%os%% installed. Your operating system cannot associate your PTX with Adobe InDesign, so double-clicking the file won't work.
Tip: When another PTX application is installed, you can choose to open it by selecting "Show Apps" and using that program.
Obsolete Version of Adobe InDesign
It is possible that your version of Adobe InDesign isn't able to open your PageMaker Template File file due to incompatibility. Visit the Adobe Systems Incorporated website to download (or purchase) the latest version of Adobe InDesign. This issue mainly occurs when your PageMaker Template File file was created by a newer version of Adobe InDesign than you have on your PC.
Tip: Investigate your PTX file by right-clicking and selecting "Properties" to find clues on what version you need.
Primarily, problems experienced when opening PTX files are due to having the incorrect version of Adobe InDesign installed on your computer.
Associated Difficulties Loading PTX Files
Errors opening PageMaker Template File files can still occur even with the latest Adobe InDesign software installed on your computer. If you are continuing to have errors with loading PTX files, other external issues might be to blame. These other problems include (listed in order from most to least common):
- Corrupt Windows Registry file path references for PTX
- Unintentional removal of the description of the PTX file inside the Windows Registry
- Invalid installation of a PTX-associated program (eg. Adobe InDesign)
- File corruption affecting your PTX file
- Past or present virus infection has affected your PTX
- Hardware related to PTXs has device driver corruption
- Your computer does not have the adequate system resources to open the PageMaker Template File format
Quiz: What file extension is an audio file?
That's Correct!
AAC, or Advanced Audio Coding File format, is a lossy digital audio compression format. It achieves better sound quality than MP3 at the same bit rate.
Close, but not quite...
AAC, or Advanced Audio Coding File format, is a lossy digital audio compression format. It achieves better sound quality than MP3 at the same bit rate.
Poll: What is your favorite operating system?