RDT Troubleshooting
Issues Opening RDT Files
Adobe Captivate Not Present
Double-clicking your RDT file prompts the message "%%os%% Can't Open RDT File". When this happens, it is commonly due to Adobe Captivate missing in %%os%%. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: When another RDT application is installed, you can choose to open it by selecting "Show Apps" and using that program.
Obsolete Version of Adobe Captivate
It is possible that your version of Adobe Captivate isn't able to open your Adobe Captivate RoboDemo Template File file due to incompatibility. Visit the Adobe Systems Incorporated website to download (or purchase) the latest version of Adobe Captivate. This issue mainly occurs when your Adobe Captivate RoboDemo Template File file was created by a newer version of Adobe Captivate than you have on your PC.
Tip: Find clues on the correct software version by right-clicking your RDT file and clicking "Properties".
Summary: In either case, the majority of problems opening RDT files are related to not having the correct software application installed on your computer.
Other Causes of RDT File Opening Problems
Assuming you have the right Adobe Captivate version installed, other problems can prevent you from opening RDT files. Other RDT opening errors can be created by other system problems inside of %%os%%. These other problems include (listed in order from most to least common):
- Corrupt Windows Registry file path references for RDT
- Unintentional removal of the description of the RDT file inside the Windows Registry
- Invalid installation of a RDT-associated program (eg. Adobe Captivate)
- The RDT itself is corrupted
- Past or present virus infection has affected your RDT
- Drivers associated with RDT software need to be updated
- Windows has inadequate resources to open your Adobe Captivate RoboDemo Template File file
Quiz: Which file extension is the most widely used on the World Wide Web?
That's Correct!
Not only is HTML still the "gold standard" file extension of the web, it is also the oldest and still the most widely-used format for serving webpages.
Close, but not quite...
Not only is HTML still the "gold standard" file extension of the web, it is also the oldest and still the most widely-used format for serving webpages.