Troubleshoot IGX Files
Frequent IGX Opening Issues
FlowCharter Not Present
If you attempt to load your IGX file, you experience a message such as "Can't Open IGX Files". Usually, this is because you do not have FlowCharter for - installed. Your operating system cannot associate your IGX with FlowCharter, so double-clicking the file won't work.
Tip: If you know of another program that can open your IGX file, you can try opening it by selecting the application from the programs listed.
FlowCharter is Out-of-Date
Sometimes your installed version of FlowCharter won't support your iGrafx Document file. If you do not have the proper version FlowCharter (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. Most of the time your iGrafx Document file was created by a newer FlowCharter than what you have installed.
Tip: If you right-click on your IGX file, then select "Properties" (Windows) or "Get Info" (Mac), you can obtain hints about what version you need.
Summary: Not having the right FlowCharter version on your computer can cause problems opening IGX files.
Associated Difficulties Loading IGX Files
You can still experience errors opening IGX files even with the latest version of FlowCharter installed on your PC. If you are still having problems opening IGX files, there may be other issues that are preventing you from opening these files. Issues that aren't software-related:
- Windows Registry IGX file paths that are incorrect
- Mistaken removal of the Windows registry IGX description
- Corrupt install of FlowCharter or other IGX-related program
- Your IGX can't be loaded properly (file corruption)
- The IGX is infected with a virus
- Hardware associated with IGX has outdated drivers
- Insufficient system resources to successfully open iGrafx Document files
Quiz: Which file extension is an archive file?
That's Correct!
A SIT file was created by Smith Micro Systems for use with the Macintosh operating system. Now, it is considered "cross-platform", working on multiple operating systems including Windows, Macintosh, Android, iOS, and others.
Close, but not quite...
A SIT file was created by Smith Micro Systems for use with the Macintosh operating system. Now, it is considered "cross-platform", working on multiple operating systems including Windows, Macintosh, Android, iOS, and others.