Troubleshooting Problems Opening POTM Files
Common Problems Opening POTM Files
Microsoft PowerPoint Removed
When trying to open your POTM file, you get the error "Can't Open POTM File Type". If so, it typically means that you don't have Microsoft PowerPoint installed for %%os%%. This will prevent you from double-clicking to open the POTM file because the OS doesn’t know how to handle it.
Tip: Another POTM-related program can be selected to open the file by clicking "Show Apps" and finding the application.
Wrong Version of Microsoft PowerPoint is Installed
In other instances, your PowerPoint Open XML Macro-Enabled Presentation Template file version may not be supported by your version of Microsoft PowerPoint. If you've got the wrong version of Microsoft PowerPoint installed, you'll need to install the correct version. This problem is predominately due to having a PowerPoint Open XML Macro-Enabled Presentation Template file version that was created by a newer version of Microsoft PowerPoint than what you have installed on your PC.
Tip: Right-clicking on your POTM, then clicking "Properties" (Windows) or "Get Info" (Mac), can provide clues about your file version.
Conclusion: The majority of POTM file opening issues are due to not having the correct Microsoft PowerPoint version installed.
Other Causes of POTM File Opening Problems
Assuming you have the right Microsoft PowerPoint version installed, other problems can prevent you from opening POTM files. There can be external issues inside of %%os%% that are causing these errors when opening POTMs. Additional factors include:
- POTM file type Registry entries are wrong
- Deletion of the POTM file description from the Registry by mistake
- Partial installation of Microsoft PowerPoint that did not fully complete
- The POTM itself is corrupted
- Malware-tainted POTM file can't be opened
- Device drivers for POTM-related hardware are out-of-date
- Your computer does not have the adequate system resources to open the PowerPoint Open XML Macro-Enabled Presentation Template format
Quiz: Which file extension is an archive file?
That's Correct!
A SIT file was created by Smith Micro Systems for use with the Macintosh operating system. Now, it is considered "cross-platform", working on multiple operating systems including Windows, Macintosh, Android, iOS, and others.
Close, but not quite...
A SIT file was created by Smith Micro Systems for use with the Macintosh operating system. Now, it is considered "cross-platform", working on multiple operating systems including Windows, Macintosh, Android, iOS, and others.