Troubleshooting Problems Opening OTG Files
Frequent OTG Opening Issues
Apache OpenOffice is Not Installed
If you attempt to load your OTG file, you experience a message such as "Can't Open OTG Files". Customarily, this means that Apache OpenOffice is not installed on %%os%%. Your operating system cannot associate your OTG with Apache OpenOffice, so double-clicking the file won't work.
Tip: When another OTG application is installed, you can choose to open it by selecting "Show Apps" and using that program.
Wrong Version of Apache OpenOffice is Installed
In other instances, your OpenDocument Graphic Template file version may not be supported by your version of Apache OpenOffice. Installing the latest version of Apache OpenOffice from Apache Software Foundation is recommended. Your OpenDocument Graphic Template file was probably created by a newer release of Apache OpenOffice than what's currently installed your computer.
Tip: If you right-click on your OTG file, then select "Properties" (Windows) or "Get Info" (Mac), you can obtain hints about what version you need.
Conclusion: The majority of OTG file opening issues are due to not having the correct Apache OpenOffice version installed.
Additional OTG Opening Issues
In the majority of cases, installing the right version of Apache OpenOffice will resolve your issue. There can be external issues inside of %%os%% that are causing these errors when opening OTGs. Other contributing causes:
- Corrupt Windows Registry file path references for OTG
- Deletion of the OTG file description from the Registry by mistake
- Partial installation of Apache OpenOffice that did not fully complete
- Something has caused file corruption of your OTG
- Your OTG has adversely impacted by malware
- Drivers associated with OTG software need to be updated
- Windows cannot load your OpenDocument Graphic Template file due to insufficient resources (eg. RAM)
Quiz: How many characters long can a filename be?
That's Correct!
The sum of the individual components of a filename (eg. subdirectory / path and the final filename) are limited to 255 characters in total.
Close, but not quite...
The sum of the individual components of a filename (eg. subdirectory / path and the final filename) are limited to 255 characters in total.