Troubleshooting Problems Opening SEMA Files
Common Problems Opening SEMA Files
Secured eMail Archive Container for Encrypted Data is Not Installed
When you double-click your SEMA file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". If this is the case, it's usually due to the fact that you do not have Secured eMail Archive Container for Encrypted Data for %%os%% installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you know of another program that can open your SEMA file, you can try opening it by selecting the application from the programs listed.
Wrong Version of Secured eMail Archive Container for Encrypted Data is Installed
In some cases, you might have a newer (or older) version of a Secured eMail Archive Container for Encrypted Data file that is unsupported by your installed application version. If you do not have the proper version Secured eMail Archive Container for Encrypted Data (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Sometimes you can get a clue about the version of SEMA file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Summary: In either case, the majority of problems opening SEMA files are related to not having the correct software application installed on your computer.
Other Causes of SEMA File Opening Problems
Although you might already have Secured eMail Archive Container for Encrypted Data or another SEMA-associated software installed on your computer, you can still encounter problems opening Secured eMail Archive Container for Encrypted Data files. If you are still having problems opening SEMA files, there may be other issues that are preventing you from opening these files. These other problems include (listed in order from most to least common):
- Invalid SEMA file references in the Windows Registry (the "phonebook" of the Windows Operating System)
- Accidental deletion of the description of the SEMA file in the Windows registry
- Incomplete or bad installation of a software application associated with the SEMA format
- Your SEMA file is corrupted (issues with your Secured eMail Archive Container for Encrypted Data file itself)
- Your SEMA is infected with malware
- Device drivers of the hardware associated with your SEMA file are corrupt or out-of-date
- Your computer does not have the adequate system resources to open the Secured eMail Archive Container for Encrypted Data format
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