Troubleshooting Problems Opening TEACHER Files
Common Problems Opening TEACHER Files
SMART Technologies Notebook is Not Installed
When you double-click your TEACHER file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". If this is the case, it's usually due to the fact that you do not have SMART Technologies Notebook for %%os%% installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you know of another program that can open your TEACHER file, you can try opening it by selecting the application from the programs listed.
Wrong Version of SMART Technologies Notebook is Installed
In some cases, you might have a newer (or older) version of a SMART Technologies Response file that is unsupported by your installed application version. If you do not have the proper version SMART Technologies Notebook (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Sometimes you can get a clue about the version of TEACHER file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Summary: In either case, the majority of problems opening TEACHER files are related to not having the correct software application installed on your computer.
Other Causes of TEACHER File Opening Problems
Although you might already have SMART Technologies Notebook or another TEACHER-associated software installed on your computer, you can still encounter problems opening SMART Technologies Response files. If you are still having problems opening TEACHER files, there may be other issues that are preventing you from opening these files. These other problems include (listed in order from most to least common):
- Invalid TEACHER file references in the Windows Registry (the "phonebook" of the Windows Operating System)
- Accidental deletion of the description of the TEACHER file in the Windows registry
- Incomplete or bad installation of a software application associated with the TEACHER format
- Your TEACHER file is corrupted (issues with your SMART Technologies Response file itself)
- Your TEACHER is infected with malware
- Device drivers of the hardware associated with your TEACHER file are corrupt or out-of-date
- Your computer does not have the adequate system resources to open the SMART Technologies Response format
Poll: How many different computer files (eg. documents, videos, audio) do you typically view or edit on a daily basis?
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