Troubleshooting Problems Opening UTZ Files
Common Problems Opening UTZ Files
Theme package file is Not Installed
When you double-click your UTZ file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". If this is the case, it's usually due to the fact that you do not have Theme package file for - installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you know of another program that can open your UTZ file, you can try opening it by selecting the application from the programs listed.
Wrong Version of Theme package file is Installed
In some cases, you might have a newer (or older) version of a Sony Ericsson Themes Creator file that is unsupported by your installed application version. If you do not have the proper version Theme package file (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Sometimes you can get a clue about the version of UTZ file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Summary: In either case, the majority of problems opening UTZ files are related to not having the correct software application installed on your computer.
Other Causes of UTZ File Opening Problems
Although you might already have Theme package file or another UTZ-associated software installed on your computer, you can still encounter problems opening Sony Ericsson Themes Creator files. If you are still having problems opening UTZ files, there may be other issues that are preventing you from opening these files. These other problems include (listed in order from most to least common):
- Invalid UTZ file references in the Windows Registry (the "phonebook" of the Windows Operating System)
- Accidental deletion of the description of the UTZ file in the Windows registry
- Incomplete or bad installation of a software application associated with the UTZ format
- Your UTZ file is corrupted (issues with your Sony Ericsson Themes Creator file itself)
- Your UTZ is infected with malware
- Device drivers of the hardware associated with your UTZ file are corrupt or out-of-date
- Your computer does not have the adequate system resources to open the Sony Ericsson Themes Creator format
Poll: How often do you encounter a file extension that you don't recognize?