Troubleshooting Problems Opening OBD Files
Frequent OBD Opening Issues
Microsoft Office is Not Installed
When trying to open your OBD file, you get the error "Can't Open OBD File Type". Generally, this is experienced in %%os%% because Microsoft Office isn't installed on your PC. The typical path of opening your OBD with a double-click won't work because %%os%% cannot make the program connection.
Tip: If you have another software that you know opens OBD files, you can select it by hitting the "Show Apps" button.
Incorrect Microsoft Office Version
Occasionally, you might have an outdated version of Microsoft Office installed that's incompatible with your Office Binder Document type. If you've got the wrong version of Microsoft Office installed, you'll need to install the correct version. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Right-clicking on your OBD, then clicking "Properties" (Windows) or "Get Info" (Mac), can provide clues about your file version.
Conclusion: The majority of OBD file opening issues are due to not having the correct Microsoft Office version installed.
Other OBD File Issues
Even with the correct version of Microsoft Office installed, you can still experience difficulties opening OBDs. There can be other issues - unrelated to software - preventing you from opening OBD files. These other problems include (listed in order from most to least common):
- Windows Registry OBD file paths that are incorrect
- The OBD file description within the Windows Registry was removed
- Incomplete or bad installation of a software application associated with the OBD format
- Your OBD can't be loaded properly (file corruption)
- Past or present virus infection has affected your OBD
- Drivers associated with OBD software need to be updated
- Your PC doesn’t have enough available resources to open the Office Binder Document file
Quiz: Which file extension is not a type of spreadsheet?
That's Correct!
An XES file is a type of Settings File, used to store program configuration details. Although it has "X" in the name, it is not a spreadsheet file.
Close, but not quite...
An XES file is a type of Settings File, used to store program configuration details. Although it has "X" in the name, it is not a spreadsheet file.