Troubleshoot RMP Files
Typical RMP Opening Challenges
Apple iTunes Isn't There
You encounter an error message such as "%%os%% Can't Open RMP Files" when trying to open your RMP. Generally, this is experienced in %%os%% because Apple iTunes isn't installed on your PC. You won't be able to double-click to open your RMP because your OS doesn't know what to do with it.
Tip: When another RMP application is installed, you can choose to open it by selecting "Show Apps" and using that program.
Apple iTunes Requires Update
Your RealPlayer Metadata Package File file is incompatible with Apple iTunes because you might have the wrong version installed. Visit the Apple website to download (or purchase) the latest version of Apple iTunes. Your RealPlayer Metadata Package File file was probably created by a newer release of Apple iTunes than what's currently installed your computer.
Tip: Sometimes you can get a clue about the version of RMP file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Summary: In either case, the majority of problems opening RMP files are related to not having the correct software application installed on your computer.
Other RMP File Issues
Errors opening RealPlayer Metadata Package File files can still occur even with the latest Apple iTunes software installed on your computer. If you're still experiencing problems opening RMP files, there could be other computer problems. These issues include:
- File references in the Windows Registry for RMP are wrong
- Unintentional removal of the description of the RMP file inside the Windows Registry
- Invalid installation of a RMP-associated program (eg. Apple iTunes)
- Your RMP can't be loaded properly (file corruption)
- Your RMP has adversely impacted by malware
- Hardware associated with RMP has outdated drivers
- Too many applications are open on your PC to load your RealPlayer Metadata Package File file successfully
Quiz: What file extension is an audio file?
That's Correct!
AAC, or Advanced Audio Coding File format, is a lossy digital audio compression format. It achieves better sound quality than MP3 at the same bit rate.
Close, but not quite...
AAC, or Advanced Audio Coding File format, is a lossy digital audio compression format. It achieves better sound quality than MP3 at the same bit rate.