Troubleshoot DX Files
Frequent DX Opening Issues
Missing Microsoft Notepad
When you double-click your DX file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". Customarily, this means that Microsoft Notepad is not installed on %%os%%. Your operating system cannot associate your DX with Microsoft Notepad, so double-clicking the file won't work.
Tip: When you have another program installed that you know will open your DX, you can select it from the other programs listed (see "Show Apps").
Outdated Microsoft Notepad
In other instances, your DEC WPS Plus File file version may not be supported by your version of Microsoft Notepad. If you've got the wrong version of Microsoft Notepad installed, you'll need to install the correct version. This problem is predominately due to having a DEC WPS Plus File file version that was created by a newer version of Microsoft Notepad than what you have installed on your PC.
Tip: Sometimes you can get a clue about the version of DX file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Conclusion: The majority of DX file opening issues are due to not having the correct Microsoft Notepad version installed.
Other DX File Issues
Even with the correct version of Microsoft Notepad installed, you can still experience difficulties opening DXs. There can be other issues - unrelated to software - preventing you from opening DX files. These issues include:
- Corrupt Windows Registry file path references for DX
- Deletion of the DX file description from the Registry by mistake
- Partial installation of Microsoft Notepad that did not fully complete
- Your DX can't be loaded properly (file corruption)
- The DX is infected with a virus
- Hardware associated with DX has outdated drivers
- Too many applications are open on your PC to load your DEC WPS Plus File file successfully
Quiz: Which of the following is not a MIME type?
That's Correct!
Spreadsheet MIME types do not begin with the "spreadsheet/" prefix, but instead start with the "application/" prefix. For example, an OpenDocument Spreadsheet: "application/vnd.oasis.opendocument.spreadsheet".
Close, but not quite...
Spreadsheet MIME types do not begin with the "spreadsheet/" prefix, but instead start with the "application/" prefix. For example, an OpenDocument Spreadsheet: "application/vnd.oasis.opendocument.spreadsheet".
Poll: How often do you encounter a file extension that you don't recognize?