BTF Troubleshooting
Common BTF Opening Problems
Microsoft Edge Disappeared
When trying to open your BTF file, you get the error "Can't Open BTF File Type". When this happens, it is commonly due to Microsoft Edge missing in %%os%%. Your operating system cannot associate your BTF with Microsoft Edge, so double-clicking the file won't work.
Tip: When you have another program installed that you know will open your BTF, you can select it from the other programs listed (see "Show Apps").
Obsolete Version of Microsoft Edge
It is possible that your version of Microsoft Edge isn't able to open your NationsBank Check Images file due to incompatibility. You will need to download a newer version of Microsoft Edge if you don't have the right version. Most of the time your NationsBank Check Images file was created by a newer Microsoft Edge than what you have installed.
Tip: Investigate your BTF file by right-clicking and selecting "Properties" to find clues on what version you need.
Regardless, most of the BTF file opening problems relate to not having the right version of Microsoft Edge installed.
Other Causes of BTF File Opening Problems
Errors opening NationsBank Check Images files can still occur even with the latest Microsoft Edge software installed on your computer. If you're still experiencing problems opening BTF files, there could be other computer problems. Problems unrelated to software:
- BTF file type Registry entries are wrong
- Unintentional removal of the description of the BTF file inside the Windows Registry
- Corrupt install of Microsoft Edge or other BTF-related program
- BTF file corruption
- Malware-tainted BTF file can't be opened
- Device drivers for BTF-related hardware are out-of-date
- Windows has inadequate resources to open your NationsBank Check Images file
Quiz: Which file extension is the most widely used on the World Wide Web?
That's Correct!
Not only is HTML still the "gold standard" file extension of the web, it is also the oldest and still the most widely-used format for serving webpages.
Close, but not quite...
Not only is HTML still the "gold standard" file extension of the web, it is also the oldest and still the most widely-used format for serving webpages.