Troubleshooting Problems Opening MXU Files
Common Problems Opening MXU Files
MultiExchange Unit is Not Installed
When you double-click your MXU file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". If this is the case, it's usually due to the fact that you do not have MultiExchange Unit for %%os%% installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you know of another program that can open your MXU file, you can try opening it by selecting the application from the programs listed.
Wrong Version of MultiExchange Unit is Installed
In some cases, you might have a newer (or older) version of a MultiExchange Unit file that is unsupported by your installed application version. If you do not have the proper version MultiExchange Unit (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Sometimes you can get a clue about the version of MXU file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Summary: In either case, the majority of problems opening MXU files are related to not having the correct software application installed on your computer.
Other Causes of MXU File Opening Problems
Although you might already have MultiExchange Unit or another MXU-associated software installed on your computer, you can still encounter problems opening MultiExchange Unit files. If you are still having problems opening MXU files, there may be other issues that are preventing you from opening these files. These other problems include (listed in order from most to least common):
- Invalid MXU file references in the Windows Registry (the "phonebook" of the Windows Operating System)
- Accidental deletion of the description of the MXU file in the Windows registry
- Incomplete or bad installation of a software application associated with the MXU format
- Your MXU file is corrupted (issues with your MultiExchange Unit file itself)
- Your MXU is infected with malware
- Device drivers of the hardware associated with your MXU file are corrupt or out-of-date
- Your computer does not have the adequate system resources to open the MultiExchange Unit format
Quiz: Which file extension is the oldest in existence?
That's Correct!
The text file, or "TXT" for short, is the oldest file extension in existence. Although the exact date is unknown, it is thought to have been invented in the late-1960's.
Close, but not quite...
The text file, or "TXT" for short, is the oldest file extension in existence. Although the exact date is unknown, it is thought to have been invented in the late-1960's.