Troubleshooting Problems Opening S14 Files
Common Problems Opening S14 Files
Sealed MPEG-4 Video is Not Installed
When you double-click your S14 file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". If this is the case, it's usually due to the fact that you do not have Sealed MPEG-4 Video for %%os%% installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you know of another program that can open your S14 file, you can try opening it by selecting the application from the programs listed.
Wrong Version of Sealed MPEG-4 Video is Installed
In some cases, you might have a newer (or older) version of a Sealed MPEG-4 Video file that is unsupported by your installed application version. If you do not have the proper version Sealed MPEG-4 Video (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Sometimes you can get a clue about the version of S14 file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Summary: In either case, the majority of problems opening S14 files are related to not having the correct software application installed on your computer.
Other Causes of S14 File Opening Problems
Although you might already have Sealed MPEG-4 Video or another S14-associated software installed on your computer, you can still encounter problems opening Sealed MPEG-4 Video files. If you are still having problems opening S14 files, there may be other issues that are preventing you from opening these files. These other problems include (listed in order from most to least common):
- Invalid S14 file references in the Windows Registry (the "phonebook" of the Windows Operating System)
- Accidental deletion of the description of the S14 file in the Windows registry
- Incomplete or bad installation of a software application associated with the S14 format
- Your S14 file is corrupted (issues with your Sealed MPEG-4 Video file itself)
- Your S14 is infected with malware
- Device drivers of the hardware associated with your S14 file are corrupt or out-of-date
- Your computer does not have the adequate system resources to open the Sealed MPEG-4 Video format
Poll: How many different computer files (eg. documents, videos, audio) do you typically view or edit on a daily basis?
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