Troubleshooting Problems Opening WD Files
Troubles Opening WD Files
PaintShop Pro Removed
You encounter an error message such as "%%os%% Can't Open WD Files" when trying to open your WD. If this is the case, it's usually due to the fact that you do not have PaintShop Pro for %%os%% installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: Another WD-related program can be selected to open the file by clicking "Show Apps" and finding the application.
Outdated PaintShop Pro
Your Corel PaintShop Photo Pro Image file is incompatible with PaintShop Pro because you might have the wrong version installed. Download the latest PaintShop Pro version from the Corel website to ensure you have the correct one installed. The primary cause of this problem is that your Corel PaintShop Photo Pro Image file was created by a different (newer) version of PaintShop Pro than what's installed.
Tip: If you right-click on your WD file, then select "Properties" (Windows) or "Get Info" (Mac), you can obtain hints about what version you need.
Primarily, problems experienced when opening WD files are due to having the incorrect version of PaintShop Pro installed on your computer.
Other WD File Opening Causes
You can still experience errors opening WD files even with the latest version of PaintShop Pro installed on your PC. There can be external issues inside of %%os%% that are causing these errors when opening WDs. These other problems include (listed in order from most to least common):
- Windows Registry WD file paths that are incorrect
- Accidental deletion of the description of the WD file in the Windows registry
- Invalid installation of a WD-associated program (eg. PaintShop Pro)
- WD file corruption
- Past or present virus infection has affected your WD
- Device drivers for WD-related hardware are out-of-date
- Too many applications are open on your PC to load your Corel PaintShop Photo Pro Image file successfully
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