AOD Troubleshooting
Typical AOD Opening Challenges
Microsoft Dynamics AX Not Present
You attempt to load your AOD file and get an error such as "%%os%% Can't Open The AOD File Extension". Usually, this is because you do not have Microsoft Dynamics AX for %%os%% installed. This will prevent you from double-clicking to open the AOD file because the OS doesn’t know how to handle it.
Tip: When you have another program installed that you know will open your AOD, you can select it from the other programs listed (see "Show Apps").
Outdated Microsoft Dynamics AX
Sometimes your installed version of Microsoft Dynamics AX won't support your Dynamics AX Object Data File file. If you do not have the proper version Microsoft Dynamics AX (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Investigate your AOD file by right-clicking and selecting "Properties" to find clues on what version you need.
Conclusion: The majority of AOD file opening issues are due to not having the correct Microsoft Dynamics AX version installed.
Other Causes of AOD File Opening Problems
In the majority of cases, installing the right version of Microsoft Dynamics AX will resolve your issue. If you are continuing to have errors with loading AOD files, other external issues might be to blame. Other contributing causes:
- File references in the Windows Registry for AOD are wrong
- Corruption of the AOD file description inside the Registry
- Partial installation of Microsoft Dynamics AX that did not fully complete
- File corruption affecting your AOD file
- Your AOD has adversely impacted by malware
- AOD-related hardware has device drivers that obsolete
- Your computer does not have the adequate system resources to open the Dynamics AX Object Data File format
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