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What's the FTG File?

Written by:   |   Edited: November 26, 2018

Microsoft Silver

FTG File Summary

Only one known software program, Microsoft Windows Help developed by Microsoft Corporation, is related to the FTG file extension. In addition, they are categorized under a single primary file type, described as the Full Text Group format. Generally, these files are considered System Files.

FTG files are found on both mobile and desktop platforms and can be opened using Windows operating system. FTG files have a "Low" Popularity Rating; this means that they are not present on most devices.

To learn more about FTG files and their associated software applications, please see the information below. Plus, we provide a basic troubleshooting guide to solve problems with opening FTG files.

Low
File Type Popularity
5520
Ranking

/ 11690

Active

Mode

26

November

2018

Page Last Updated

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Types of FTG Files


Dominant FTG File Type

.FTG
File Format:.ftg
File Type:Full Text Group

The file stores link to groups of Windows help files.

Author: Microsoft Corporation
Function:System Files
Subkey: HKEY_CLASSES_ROOT\.ftg

Software Programs That Open The Full Text Group:


Microsoft Windows Help by Microsoft Corporation

Windows

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FTG Demand


Mobile Device Share

Samsung (28.86%)
Apple (21.83%)
Huawei (9.25%)
Xiaomi (6.74%)
LG (3.11%)


Troubleshooting Problems Opening FTG Files


Common FTG Opening Problems

Microsoft Windows Help Disappeared

You encounter an error message such as "%%os%% Can't Open FTG Files" when trying to open your FTG. Usually, this is because you do not have Microsoft Windows Help for %%os%% installed. You won't be able to double-click to open your FTG because your OS doesn't know what to do with it.


Tip: If you have another software that you know opens FTG files, you can select it by hitting the "Show Apps" button.


Microsoft Windows Help is Out-of-Date

Your Full Text Group file is incompatible with Microsoft Windows Help because you might have the wrong version installed. Visit the Microsoft Corporation website to download (or purchase) the latest version of Microsoft Windows Help. This issue mainly occurs when your Full Text Group file was created by a newer version of Microsoft Windows Help than you have on your PC.


Tip: Find clues on the correct software version by right-clicking your FTG file and clicking "Properties".


Conclusion: The majority of FTG file opening issues are due to not having the correct Microsoft Windows Help version installed.


Other Causes of FTG File Opening Problems

Errors opening Full Text Group files can still occur even with the latest Microsoft Windows Help software installed on your computer. If you are continuing to have errors with loading FTG files, other external issues might be to blame. These issues include:

  • FTG file type Registry entries are wrong
  • Mistaken removal of the Windows registry FTG description
  • Defective install of a FTG program, such as Microsoft Windows Help
  • Your FTG file is corrupted (issues with your Full Text Group file itself)
  • The FTG is infected with a virus
  • Device drivers of the hardware associated with your FTG file are corrupt or out-of-date
  • Insufficient system resources to successfully open Full Text Group files

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How to Fix Problems Opening FTG Files

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