Troubleshoot GWX Files
Troubles Opening GWX Files
Microsoft PowerPoint Not Present
Double-clicking your GWX file prompts the message "%%os%% Can't Open GWX File". Generally, this is experienced in %%os%% because Microsoft PowerPoint isn't installed on your PC. The OS won't know what to do with your GWX file, so double-clicking to load the file doesn't work.
Tip: If you have another software that you know opens GWX files, you can select it by hitting the "Show Apps" button.
Microsoft PowerPoint Requires Update
Your Genigraphics Graphics Link Presentation File file is incompatible with Microsoft PowerPoint because you might have the wrong version installed. Installing the latest version of Microsoft PowerPoint from Microsoft Corporation is recommended. Your Genigraphics Graphics Link Presentation File file was probably created by a newer release of Microsoft PowerPoint than what's currently installed your computer.
Tip: If you right-click on your GWX file, then select "Properties" (Windows) or "Get Info" (Mac), you can obtain hints about what version you need.
Ultimately, most of the difficulties opening GWX files are due to having the wrong version of Microsoft PowerPoint installed.
More Causes of Problems Opening GWXs
In the majority of cases, installing the right version of Microsoft PowerPoint will resolve your issue. If you're still experiencing problems opening GWX files, there could be other computer problems. These issues include:
- File references in the Windows Registry for GWX are wrong
- Unintentional removal of the description of the GWX file inside the Windows Registry
- Invalid installation of a GWX-associated program (eg. Microsoft PowerPoint)
- GWX file corruption
- Past or present virus infection has affected your GWX
- Device drivers for GWX-related hardware are out-of-date
- Too many applications are open on your PC to load your Genigraphics Graphics Link Presentation File file successfully
Quiz: What file extension is not associated with Microsoft Office?
That's Correct!
MPEGs are a type of compressed video file. Videos shot with cell phones, digital cameras, and other devices typically use this format.
Close, but not quite...
MPEGs are a type of compressed video file. Videos shot with cell phones, digital cameras, and other devices typically use this format.