Troubleshooting Problems Opening HCW Files
Troubles Opening HCW Files
Microsoft HTML Help Workshop Removed
Double-clicking your HCW file prompts the message "%%os%% Can't Open HCW File". If this is the case, it's usually due to the fact that you do not have Microsoft HTML Help Workshop for %%os%% installed on your computer. The typical path of opening your HCW with a double-click won't work because %%os%% cannot make the program connection.
Tip: If you have another software that you know opens HCW files, you can select it by hitting the "Show Apps" button.
Microsoft HTML Help Workshop Requires Update
Your HTML Help Workshop Conversion Wizard Macro File file is incompatible with Microsoft HTML Help Workshop because you might have the wrong version installed. If you've got the wrong version of Microsoft HTML Help Workshop installed, you'll need to install the correct version. This problem is predominately due to having a HTML Help Workshop Conversion Wizard Macro File file version that was created by a newer version of Microsoft HTML Help Workshop than what you have installed on your PC.
Tip: If you right-click on your HCW file, then select "Properties" (Windows) or "Get Info" (Mac), you can obtain hints about what version you need.
Primarily, problems experienced when opening HCW files are due to having the incorrect version of Microsoft HTML Help Workshop installed on your computer.
Other Causes of HCW File Opening Problems
Although you might already have Microsoft HTML Help Workshop or another HCW-associated software installed on your computer, you can still encounter problems opening HTML Help Workshop Conversion Wizard Macro File files. Other HCW opening errors can be created by other system problems inside of %%os%%. Issues that aren't software-related:
- Corrupt Windows Registry file path references for HCW
- Corruption of the HCW file description inside the Registry
- Incomplete or bad installation of a software application associated with the HCW format
- Your HCW can't be loaded properly (file corruption)
- Past or present virus infection has affected your HCW
- Hardware related to HCWs has device driver corruption
- Windows has inadequate resources to open your HTML Help Workshop Conversion Wizard Macro File file
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