Sources of HHC Problems
Frequent HHC Opening Issues
Microsoft HTML Help Workshop is Not Installed
You encounter an error message such as "%%os%% Can't Open HHC Files" when trying to open your HHC. Customarily, this means that Microsoft HTML Help Workshop is not installed on %%os%%. Your operating system cannot associate your HHC with Microsoft HTML Help Workshop, so double-clicking the file won't work.
Tip: When you have another program installed that you know will open your HHC, you can select it from the other programs listed (see "Show Apps").
Incorrect Microsoft HTML Help Workshop Version
Occasionally, you might have an outdated version of Microsoft HTML Help Workshop installed that's incompatible with your HTML Help Table Of Contents type. If you do not have the proper version Microsoft HTML Help Workshop (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Sometimes you can get a clue about the version of HHC file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Ultimately, most of the difficulties opening HHC files are due to having the wrong version of Microsoft HTML Help Workshop installed.
Other Causes of HHC File Opening Problems
Errors opening HTML Help Table Of Contents files can still occur even with the latest Microsoft HTML Help Workshop software installed on your computer. If you are still having problems opening HHC files, there may be other issues that are preventing you from opening these files. These issues include:
- HHC file references in the Windows Registry are broken
- The HHC file description within the Windows Registry was removed
- Defective install of a HHC program, such as Microsoft HTML Help Workshop
- The HHC itself is corrupted
- Past or present virus infection has affected your HHC
- HHC-related hardware has device drivers that obsolete
- Insufficient system resources to successfully open HTML Help Table Of Contents files
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