Sources of JRS Problems
Frequent JRS Opening Issues
Microsoft Exchange Server Removed
Double-clicking your JRS file prompts the message "%%os%% Can't Open JRS File". Customarily, this means that Microsoft Exchange Server is not installed on %%os%%. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you have another software that you know opens JRS files, you can select it by hitting the "Show Apps" button.
Outdated Microsoft Exchange Server
In other instances, your Extensible Storage Engine (ESE) Reserve Transaction Log file version may not be supported by your version of Microsoft Exchange Server. Visit the Microsoft Corporation website to download (or purchase) the latest version of Microsoft Exchange Server. This issue mainly occurs when your Extensible Storage Engine (ESE) Reserve Transaction Log file was created by a newer version of Microsoft Exchange Server than you have on your PC.
Tip: Sometimes you can get a clue about the version of JRS file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Ultimately, most of the difficulties opening JRS files are due to having the wrong version of Microsoft Exchange Server installed.
Other JRS File Issues
Although you might already have Microsoft Exchange Server or another JRS-associated software installed on your computer, you can still encounter problems opening Extensible Storage Engine (ESE) Reserve Transaction Log files. If you're still experiencing problems opening JRS files, there could be other computer problems. Problems unrelated to software:
- JRS file references in the Windows Registry are broken
- Corruption of the JRS file description inside the Registry
- Defective install of a JRS program, such as Microsoft Exchange Server
- Something has caused file corruption of your JRS
- Past or present virus infection has affected your JRS
- Device drivers of the hardware associated with your JRS file are corrupt or out-of-date
- Your PC doesn’t have enough available resources to open the Extensible Storage Engine (ESE) Reserve Transaction Log file
Quiz: Which image file type is the most popular format used on websites?
That's Correct!
PNGs are just slightly more popular than JPEG files (74.5% vs. 72.8% of websites using them) according to usage data from W3Techs.com.
Close, but not quite...
PNGs are just slightly more popular than JPEG files (74.5% vs. 72.8% of websites using them) according to usage data from W3Techs.com.