PD5 Troubleshooting
Issues Opening PD5 Files
Windows Photo Gallery Removed
When trying to open your PD5 file, you get the error "Can't Open PD5 File Type". Usually, this is because you do not have Windows Photo Gallery for %%os%% installed. You won't be able to double-click to open your PD5 because your OS doesn't know what to do with it.
Tip: When another PD5 application is installed, you can choose to open it by selecting "Show Apps" and using that program.
Windows Photo Gallery Requires Update
In some cases, you might have a newer (or older) version of a Windows Live Photo Gallery Information File file that is unsupported by your installed application version. If you do not have the proper version Windows Photo Gallery (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. Most of the time your Windows Live Photo Gallery Information File file was created by a newer Windows Photo Gallery than what you have installed.
Tip: Investigate your PD5 file by right-clicking and selecting "Properties" to find clues on what version you need.
Summary: Not having the right Windows Photo Gallery version on your computer can cause problems opening PD5 files.
Other PD5 File Opening Causes
Even with the correct version of Windows Photo Gallery installed, you can still experience difficulties opening PD5s. There can be external issues inside of %%os%% that are causing these errors when opening PD5s. These other problems include (listed in order from most to least common):
- File references in the Windows Registry for PD5 are wrong
- Accidental deletion of the description of the PD5 file in the Windows registry
- Incomplete or bad installation of a software application associated with the PD5 format
- PD5 file corruption
- The PD5 is infected with a virus
- Device drivers for PD5-related hardware are out-of-date
- Your computer does not have the adequate system resources to open the Windows Live Photo Gallery Information File format
Quiz: Which of these is considered a vector image file?
That's Correct!
The unique thing about vector files such as AI and EPS is that graphic details (eg. sizes and shapes of objects) and text remains editable. This allows you can save and re-open them in Illustrator and edit text or other elements within the graphic.
Close, but not quite...
The unique thing about vector files such as AI and EPS is that graphic details (eg. sizes and shapes of objects) and text remains editable. This allows you can save and re-open them in Illustrator and edit text or other elements within the graphic.