RTC Troubleshooting
Troubles Opening RTC Files
BrainVoyager QX is Not Installed
You encounter an error message such as "%%os%% Can't Open RTC Files" when trying to open your RTC. If this is the case, it's usually due to the fact that you do not have BrainVoyager QX for %%os%% installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: Another RTC-related program can be selected to open the file by clicking "Show Apps" and finding the application.
Incorrect BrainVoyager QX Version
It is possible that your version of BrainVoyager QX isn't able to open your BrainVoyager QX Design Matrix File file due to incompatibility. If you do not have the proper version BrainVoyager QX (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is predominately due to having a BrainVoyager QX Design Matrix File file version that was created by a newer version of BrainVoyager QX than what you have installed on your PC.
Tip: You can sometimes get hints about the right program version by right-clicking on the RTC file, selecting "Properties", and looking at the version information.
Summary: In either case, the majority of problems opening RTC files are related to not having the correct software application installed on your computer.
Other RTC File Opening Causes
In the majority of cases, installing the right version of BrainVoyager QX will resolve your issue. Other RTC opening errors can be created by other system problems inside of %%os%%. Problems unrelated to software:
- File references in the Windows Registry for RTC are wrong
- Accidental deletion of the description of the RTC file in the Windows registry
- BrainVoyager QX or another RTC application experienced a flawed installation
- File corruption affecting your RTC file
- Your RTC has adversely impacted by malware
- Hardware associated with RTC has outdated drivers
- Windows cannot load your BrainVoyager QX Design Matrix File file due to insufficient resources (eg. RAM)
Poll: Where do you mostly deal with computer files?