Troubleshoot SDL Files
Common Problems Opening SDL Files
Safari Removed
When trying to open your SDL file, you get the error "Can't Open SDL File Type". If this is the case, it's usually due to the fact that you do not have Safari for %%os%% installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: When another SDL application is installed, you can choose to open it by selecting "Show Apps" and using that program.
Outdated Safari
Sometimes your installed version of Safari won't support your Service Description Language File file. Download the latest Safari version from the Apple website to ensure you have the correct one installed. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: You can sometimes get hints about the right program version by right-clicking on the SDL file, selecting "Properties", and looking at the version information.
Summary: Not having the right Safari version on your computer can cause problems opening SDL files.
Other Causes of SDL File Opening Problems
Even with the correct version of Safari installed, you can still experience difficulties opening SDLs. There can be other issues - unrelated to software - preventing you from opening SDL files. Problems unrelated to software:
- File references in the Windows Registry for SDL are wrong
- Unintentional removal of the description of the SDL file inside the Windows Registry
- Invalid installation of a SDL-associated program (eg. Safari)
- The SDL itself is corrupted
- Your SDL is infected with malware
- Hardware associated with SDL has outdated drivers
- Too many applications are open on your PC to load your Service Description Language File file successfully
Quiz: Which file extension is an archive file?
That's Correct!
A SIT file was created by Smith Micro Systems for use with the Macintosh operating system. Now, it is considered "cross-platform", working on multiple operating systems including Windows, Macintosh, Android, iOS, and others.
Close, but not quite...
A SIT file was created by Smith Micro Systems for use with the Macintosh operating system. Now, it is considered "cross-platform", working on multiple operating systems including Windows, Macintosh, Android, iOS, and others.
Poll: What is your favorite word processing application?