Troubleshooting Problems Opening SHB Files
Troubles Opening SHB Files
Microsoft Windows Disappeared
If you attempt to load your SHB file, you experience a message such as "Can't Open SHB Files". If this is the case, it's usually due to the fact that you do not have Microsoft Windows for %%os%% installed on your computer. You won't be able to double-click to open your SHB because your OS doesn't know what to do with it.
Tip: When you have another program installed that you know will open your SHB, you can select it from the other programs listed (see "Show Apps").
Microsoft Windows is Out-of-Date
Your Windows Document Shortcut file is incompatible with Microsoft Windows because you might have the wrong version installed. You will need to download a newer version of Microsoft Windows if you don't have the right version. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Right-clicking on your SHB, then clicking "Properties" (Windows) or "Get Info" (Mac), can provide clues about your file version.
Primarily, problems experienced when opening SHB files are due to having the incorrect version of Microsoft Windows installed on your computer.
Additional SHB Opening Issues
Although you might already have Microsoft Windows or another SHB-associated software installed on your computer, you can still encounter problems opening Windows Document Shortcut files. There can be other issues - unrelated to software - preventing you from opening SHB files. These issues include:
- SHB file type Registry entries are wrong
- Accidental deletion of the description of the SHB file in the Windows registry
- Incomplete or bad installation of a software application associated with the SHB format
- The SHB itself is corrupted
- Your SHB is infected with malware
- Device drivers for SHB-related hardware are out-of-date
- Your PC doesn’t have enough available resources to open the Windows Document Shortcut file
Poll: Which type of computing device you most often use to open files?