Troubleshoot TSK Files
Common Problems Opening TSK Files
Microsoft ActiveSync is Not Installed
You encounter an error message such as "%%os%% Can't Open TSK Files" when trying to open your TSK. Generally, this is experienced in %%os%% because Microsoft ActiveSync isn't installed on your PC. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you know of another program that can open your TSK file, you can try opening it by selecting the application from the programs listed.
Microsoft ActiveSync Requires Update
It is possible that your version of Microsoft ActiveSync isn't able to open your Pocket PC Skin file due to incompatibility. Installing the latest version of Microsoft ActiveSync from Microsoft Corporation is recommended. Most of the time your Pocket PC Skin file was created by a newer Microsoft ActiveSync than what you have installed.
Tip: Right-clicking on your TSK, then clicking "Properties" (Windows) or "Get Info" (Mac), can provide clues about your file version.
Primarily, problems experienced when opening TSK files are due to having the incorrect version of Microsoft ActiveSync installed on your computer.
Other TSK File Issues
You can still experience errors opening TSK files even with the latest version of Microsoft ActiveSync installed on your PC. If you are still having problems opening TSK files, there may be other issues that are preventing you from opening these files. Issues that aren't software-related:
- Windows Registry TSK file paths that are incorrect
- The TSK file description within the Windows Registry was removed
- Partial installation of Microsoft ActiveSync that did not fully complete
- TSK file corruption
- Past or present virus infection has affected your TSK
- Device drivers for TSK-related hardware are out-of-date
- Your computer does not have the adequate system resources to open the Pocket PC Skin format
Quiz: Which file extension is the most widely used on the World Wide Web?
That's Correct!
Not only is HTML still the "gold standard" file extension of the web, it is also the oldest and still the most widely-used format for serving webpages.
Close, but not quite...
Not only is HTML still the "gold standard" file extension of the web, it is also the oldest and still the most widely-used format for serving webpages.
Poll: Do you use a computer or mobile device more often to view files?