XTP Troubleshooting
Common Problems Opening XTP Files
Missing xPlan
When trying to open your XTP file, you get the error "Can't Open XTP File Type". Customarily, this means that xPlan is not installed on %%os%%. Your operating system cannot associate your XTP with xPlan, so double-clicking the file won't work.
Tip: Another XTP-related program can be selected to open the file by clicking "Show Apps" and finding the application.
xPlan Requires Update
Sometimes your installed version of xPlan won't support your xTime Project Document file. If you've got the wrong version of xPlan installed, you'll need to install the correct version. This problem is predominately due to having a xTime Project Document file version that was created by a newer version of xPlan than what you have installed on your PC.
Tip: Sometimes you can get a clue about the version of XTP file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Summary: Not having the right xPlan version on your computer can cause problems opening XTP files.
Additional XTP Opening Issues
Although you might already have xPlan or another XTP-associated software installed on your computer, you can still encounter problems opening xTime Project Document files. If you're still experiencing problems opening XTP files, there could be other computer problems. Problems unrelated to software:
- Invalid XTP file references in the Windows Registry (the "phonebook" of the Windows Operating System)
- Corruption of the XTP file description inside the Registry
- Defective install of a XTP program, such as xPlan
- Something has caused file corruption of your XTP
- Your XTP has adversely impacted by malware
- XTP-related hardware has device drivers that obsolete
- Windows has inadequate resources to open your xTime Project Document file
Quiz: Which file extension is not a type of document?
That's Correct!
ODS files are an OpenDocument Spreadsheet based on XML formatting. Although they are related to productivity, these are spreadsheets, not documents. :)
Close, but not quite...
ODS files are an OpenDocument Spreadsheet based on XML formatting. Although they are related to productivity, these are spreadsheets, not documents. :)
Poll: Which type of computing device you most often use to open files?