Sources of AX Problems
Typical AX Opening Challenges
Microsoft Windows Media Player Removed
If you attempt to load your AX file, you experience a message such as "Can't Open AX Files". Generally, this is experienced in %%os%% because Microsoft Windows Media Player isn't installed on your PC. You won't be able to double-click to open your AX because your OS doesn't know what to do with it.
Tip: If you have another software that you know opens AX files, you can select it by hitting the "Show Apps" button.
Microsoft Windows Media Player is Out-of-Date
Your DirectShow Filter file is incompatible with Microsoft Windows Media Player because you might have the wrong version installed. If you've got the wrong version of Microsoft Windows Media Player installed, you'll need to install the correct version. Most of the time your DirectShow Filter file was created by a newer Microsoft Windows Media Player than what you have installed.
Tip: Sometimes you can get a clue about the version of AX file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Conclusion: The majority of AX file opening issues are due to not having the correct Microsoft Windows Media Player version installed.
Other Causes of AX File Opening Problems
Even with the correct version of Microsoft Windows Media Player installed, you can still experience difficulties opening AXs. There can be external issues inside of %%os%% that are causing these errors when opening AXs. These other problems include (listed in order from most to least common):
- File references in the Windows Registry for AX are wrong
- Accidental deletion of the description of the AX file in the Windows registry
- Microsoft Windows Media Player or another AX application experienced a flawed installation
- File corruption affecting your AX file
- The AX is infected with a virus
- Drivers associated with AX software need to be updated
- Insufficient system resources to successfully open DirectShow Filter files
Quiz: Which of the following is not a MIME type?
That's Correct!
Spreadsheet MIME types do not begin with the "spreadsheet/" prefix, but instead start with the "application/" prefix. For example, an OpenDocument Spreadsheet: "application/vnd.oasis.opendocument.spreadsheet".
Close, but not quite...
Spreadsheet MIME types do not begin with the "spreadsheet/" prefix, but instead start with the "application/" prefix. For example, an OpenDocument Spreadsheet: "application/vnd.oasis.opendocument.spreadsheet".