Troubleshooting Problems Opening B4U Files
Issues Opening B4U Files
docPointer Removed
You attempt to load your B4U file and get an error such as "%%os%% Can't Open The B4U File Extension". If so, it typically means that you don't have docPointer installed for %%os%%. Your operating system cannot associate your B4U with docPointer, so double-clicking the file won't work.
Tip: If you know of another program that can open your B4U file, you can try opening it by selecting the application from the programs listed.
docPointer Requires Update
It is possible that your version of docPointer isn't able to open your Visual ReadMe Data File file due to incompatibility. Download the latest docPointer version from the Open Source website to ensure you have the correct one installed. The primary cause of this problem is that your Visual ReadMe Data File file was created by a different (newer) version of docPointer than what's installed.
Tip: If you right-click on your B4U file, then select "Properties" (Windows) or "Get Info" (Mac), you can obtain hints about what version you need.
Conclusion: The majority of B4U file opening issues are due to not having the correct docPointer version installed.
More Causes of Problems Opening B4Us
Assuming you have the right docPointer version installed, other problems can prevent you from opening B4U files. There can be other issues - unrelated to software - preventing you from opening B4U files. Problems unrelated to software:
- Corrupt Windows Registry file path references for B4U
- Mistaken removal of the Windows registry B4U description
- Partial installation of docPointer that did not fully complete
- Your B4U can't be loaded properly (file corruption)
- The B4U is infected with a virus
- Device drivers of the hardware associated with your B4U file are corrupt or out-of-date
- Too many applications are open on your PC to load your Visual ReadMe Data File file successfully
Quiz: Which image file type is the most popular format used on websites?
That's Correct!
PNGs are just slightly more popular than JPEG files (74.5% vs. 72.8% of websites using them) according to usage data from W3Techs.com.
Close, but not quite...
PNGs are just slightly more popular than JPEG files (74.5% vs. 72.8% of websites using them) according to usage data from W3Techs.com.