Troubleshoot ESI Files
Frequent ESI Opening Issues
Escape is Not Installed
When trying to open your ESI file, you get the error "Can't Open ESI File Type". When this happens, it is commonly due to Escape missing in %%os%%. The OS won't know what to do with your ESI file, so double-clicking to load the file doesn't work.
Tip: If you know of another program that can open your ESI file, you can try opening it by selecting the application from the programs listed.
Escape Requires Update
Sometimes your installed version of Escape won't support your Escape Level Index File file. Download the latest Escape version from the Open Source website to ensure you have the correct one installed. This issue mainly occurs when your Escape Level Index File file was created by a newer version of Escape than you have on your PC.
Tip: You can sometimes get hints about the right program version by right-clicking on the ESI file, selecting "Properties", and looking at the version information.
Summary: In either case, the majority of problems opening ESI files are related to not having the correct software application installed on your computer.
More Causes of Problems Opening ESIs
Errors opening Escape Level Index File files can still occur even with the latest Escape software installed on your computer. Other ESI opening errors can be created by other system problems inside of %%os%%. Additional factors include:
- ESI file references in the Windows Registry are broken
- Accidental deletion of the description of the ESI file in the Windows registry
- Incomplete or bad installation of a software application associated with the ESI format
- Something has caused file corruption of your ESI
- Your ESI has adversely impacted by malware
- Hardware associated with ESI has outdated drivers
- Windows has inadequate resources to open your Escape Level Index File file
Quiz: Which file extension is an archive file?
That's Correct!
A SIT file was created by Smith Micro Systems for use with the Macintosh operating system. Now, it is considered "cross-platform", working on multiple operating systems including Windows, Macintosh, Android, iOS, and others.
Close, but not quite...
A SIT file was created by Smith Micro Systems for use with the Macintosh operating system. Now, it is considered "cross-platform", working on multiple operating systems including Windows, Macintosh, Android, iOS, and others.