Understanding GEDCOM Issues
Frequent GEDCOM Opening Issues
Ancestral Author Removed
If you attempt to load your GEDCOM file, you experience a message such as "Can't Open GEDCOM Files". When this happens, it is commonly due to Ancestral Author missing in %%os%%. You won't be able to double-click to open your GEDCOM because your OS doesn't know what to do with it.
Tip: When you have another program installed that you know will open your GEDCOM, you can select it from the other programs listed (see "Show Apps").
Incorrect Ancestral Author Version
Your GEDCOM Genealogy File file is incompatible with Ancestral Author because you might have the wrong version installed. Visit the Ancestral Softworks website to download (or purchase) the latest version of Ancestral Author. This problem is predominately due to having a GEDCOM Genealogy File file version that was created by a newer version of Ancestral Author than what you have installed on your PC.
Tip: Find clues on the correct software version by right-clicking your GEDCOM file and clicking "Properties".
Summary: In either case, the majority of problems opening GEDCOM files are related to not having the correct software application installed on your computer.
Other GEDCOM File Issues
You can still experience errors opening GEDCOM files even with the latest version of Ancestral Author installed on your PC. If you are continuing to have errors with loading GEDCOM files, other external issues might be to blame. These issues include:
- GEDCOM file references in the Windows Registry are broken
- Corruption of the GEDCOM file description inside the Registry
- Ancestral Author or another GEDCOM application experienced a flawed installation
- GEDCOM file corruption
- Past or present virus infection has affected your GEDCOM
- GEDCOM-related hardware has device drivers that obsolete
- Your PC doesn’t have enough available resources to open the GEDCOM Genealogy File file
Quiz: What file extension was created by Adobe Corporation in 1992?
That's Correct!
The PDF, or Portable Document Format, was first mentioned by Adobe at the Seybold conference in San Jose in 1991. Version 1.0 wasn't announced until the following year at the COMDEX Fall conference where it was awarded ‘best of Comdex’.
Close, but not quite...
The PDF, or Portable Document Format, was first mentioned by Adobe at the Seybold conference in San Jose in 1991. Version 1.0 wasn't announced until the following year at the COMDEX Fall conference where it was awarded ‘best of Comdex’.
Poll: What file type do you use most often?