GIR Troubleshooting
Issues Opening GIR Files
Gens Plus! Removed
Double-clicking your GIR file prompts the message "%%os%% Can't Open GIR File". Customarily, this means that Gens Plus! is not installed on %%os%%. The typical path of opening your GIR with a double-click won't work because %%os%% cannot make the program connection.
Tip: If you have another software that you know opens GIR files, you can select it by hitting the "Show Apps" button.
Gens Plus! is Out-of-Date
It is possible that your version of Gens Plus! isn't able to open your Gens Plus! Movie Capture file due to incompatibility. If you do not have the proper version Gens Plus! (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is predominately due to having a Gens Plus! Movie Capture file version that was created by a newer version of Gens Plus! than what you have installed on your PC.
Tip: You can sometimes get hints about the right program version by right-clicking on the GIR file, selecting "Properties", and looking at the version information.
Conclusion: The majority of GIR file opening issues are due to not having the correct Gens Plus! version installed.
Associated Difficulties Loading GIR Files
You can still experience errors opening GIR files even with the latest version of Gens Plus! installed on your PC. There can be external issues inside of %%os%% that are causing these errors when opening GIRs. Problems unrelated to software:
- Corrupt Windows Registry file path references for GIR
- Unintentional removal of the description of the GIR file inside the Windows Registry
- Defective install of a GIR program, such as Gens Plus!
- Your GIR can't be loaded properly (file corruption)
- Your GIR has adversely impacted by malware
- Device drivers for GIR-related hardware are out-of-date
- Your PC doesn’t have enough available resources to open the Gens Plus! Movie Capture file
Poll: What file type do you use most often?