GTY Troubleshooting
Frequent GTY Opening Issues
G-clamp Isn't There
Double-clicking your GTY file prompts the message "%%os%% Can't Open GTY File". Customarily, this means that G-clamp is not installed on %%os%%. The OS won't know what to do with your GTY file, so double-clicking to load the file doesn't work.
Tip: If you don't have G-clamp installed, and you know of another program to open your GTY file, you can try opening it by selecting from the programs listed under "Show Apps".
G-clamp is Out-of-Date
Sometimes your installed version of G-clamp won't support your G-clamp Template File file. You will need to download a newer version of G-clamp if you don't have the right version. This issue mainly occurs when your G-clamp Template File file was created by a newer version of G-clamp than you have on your PC.
Tip: Sometimes you can get a clue about the version of GTY file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Conclusion: The majority of GTY file opening issues are due to not having the correct G-clamp version installed.
More Causes of Problems Opening GTYs
You can still experience errors opening GTY files even with the latest version of G-clamp installed on your PC. If you're still experiencing problems opening GTY files, there could be other computer problems. These other problems include (listed in order from most to least common):
- Windows Registry GTY file paths that are incorrect
- Corruption of the GTY file description inside the Registry
- Partial installation of G-clamp that did not fully complete
- Something has caused file corruption of your GTY
- Your GTY is infected with malware
- Hardware related to GTYs has device driver corruption
- Insufficient system resources to successfully open G-clamp Template File files
Quiz: Which image file type is the most popular format used on websites?
That's Correct!
PNGs are just slightly more popular than JPEG files (74.5% vs. 72.8% of websites using them) according to usage data from W3Techs.com.
Close, but not quite...
PNGs are just slightly more popular than JPEG files (74.5% vs. 72.8% of websites using them) according to usage data from W3Techs.com.