Troubleshooting Problems Opening HAC Files
Frequent HAC Opening Issues
Helma Isn't There
When you double-click your HAC file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". Customarily, this means that Helma is not installed on %%os%%. Your operating system cannot associate your HAC with Helma, so double-clicking the file won't work.
Tip: When you have another program installed that you know will open your HAC, you can select it from the other programs listed (see "Show Apps").
Obsolete Version of Helma
In some cases, you might have a newer (or older) version of a Helma Actions Script file that is unsupported by your installed application version. If you've got the wrong version of Helma installed, you'll need to install the correct version. Most of the time your Helma Actions Script file was created by a newer Helma than what you have installed.
Tip: Investigate your HAC file by right-clicking and selecting "Properties" to find clues on what version you need.
Summary: Not having the right Helma version on your computer can cause problems opening HAC files.
Associated Difficulties Loading HAC Files
You can still experience errors opening HAC files even with the latest version of Helma installed on your PC. There can be external issues inside of %%os%% that are causing these errors when opening HACs. Additional factors include:
- Corrupt Windows Registry file path references for HAC
- The HAC file description within the Windows Registry was removed
- Incomplete or bad installation of a software application associated with the HAC format
- Something has caused file corruption of your HAC
- Past or present virus infection has affected your HAC
- Hardware related to HACs has device driver corruption
- Windows has inadequate resources to open your Helma Actions Script file
Quiz: Which file extension is a type of raster image?
That's Correct!
TIFF files, or Tagged Image File Format, is a considered a raster image file. They are very popular with the publishing industry because of their ability to be compressed using lossless compression (maintaining high quality).
Close, but not quite...
TIFF files, or Tagged Image File Format, is a considered a raster image file. They are very popular with the publishing industry because of their ability to be compressed using lossless compression (maintaining high quality).