Troubleshooting Problems Opening SUJ Files
Typical SUJ Opening Challenges
Stacker Unlimited Isn't There
Double-clicking your SUJ file prompts the message "%%os%% Can't Open SUJ File". When this happens, it is commonly due to Stacker Unlimited missing in %%os%%. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.
Tip: If you have another software that you know opens SUJ files, you can select it by hitting the "Show Apps" button.
Outdated Stacker Unlimited
In other instances, your Stacker Unlimited Job file version may not be supported by your version of Stacker Unlimited. If you've got the wrong version of Stacker Unlimited installed, you'll need to install the correct version. Your Stacker Unlimited Job file was probably created by a newer release of Stacker Unlimited than what's currently installed your computer.
Tip: If you right-click on your SUJ file, then select "Properties" (Windows) or "Get Info" (Mac), you can obtain hints about what version you need.
Summary: Not having the right Stacker Unlimited version on your computer can cause problems opening SUJ files.
More Causes of Problems Opening SUJs
Assuming you have the right Stacker Unlimited version installed, other problems can prevent you from opening SUJ files. There can be other issues - unrelated to software - preventing you from opening SUJ files. Additional factors include:
- Windows Registry SUJ file paths that are incorrect
- The SUJ file description within the Windows Registry was removed
- Stacker Unlimited or another SUJ application experienced a flawed installation
- Something has caused file corruption of your SUJ
- Past or present virus infection has affected your SUJ
- Hardware related to SUJs has device driver corruption
- Windows cannot load your Stacker Unlimited Job file due to insufficient resources (eg. RAM)
Quiz: What file extension is not associated with Microsoft Office?
That's Correct!
MPEGs are a type of compressed video file. Videos shot with cell phones, digital cameras, and other devices typically use this format.
Close, but not quite...
MPEGs are a type of compressed video file. Videos shot with cell phones, digital cameras, and other devices typically use this format.