Troubleshoot SZX Files
Frequent SZX Opening Issues
Spectaculator is Not Installed
You attempt to load your SZX file and get an error such as "%%os%% Can't Open The SZX File Extension". Generally, this is experienced in %%os%% because Spectaculator isn't installed on your PC. The typical path of opening your SZX with a double-click won't work because %%os%% cannot make the program connection.
Tip: When you have another program installed that you know will open your SZX, you can select it from the other programs listed (see "Show Apps").
Wrong Version of Spectaculator is Installed
Sometimes your installed version of Spectaculator won't support your Spectaculator ZX-State Snapshot file. Download the latest Spectaculator version from the Open Source website to ensure you have the correct one installed. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: Sometimes you can get a clue about the version of SZX file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).
Ultimately, most of the difficulties opening SZX files are due to having the wrong version of Spectaculator installed.
Other SZX File Issues
You can still experience errors opening SZX files even with the latest version of Spectaculator installed on your PC. There can be external issues inside of %%os%% that are causing these errors when opening SZXs. Problems unrelated to software:
- File references in the Windows Registry for SZX are wrong
- Corruption of the SZX file description inside the Registry
- Incomplete or bad installation of a software application associated with the SZX format
- Your SZX file is corrupted (issues with your Spectaculator ZX-State Snapshot file itself)
- Your SZX is infected with malware
- Hardware associated with SZX has outdated drivers
- Your PC doesn’t have enough available resources to open the Spectaculator ZX-State Snapshot file
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