VCH Troubleshooting
Troubles Opening VCH Files
The Master Genealogist Not Present
When trying to open your VCH file, you get the error "Can't Open VCH File Type". If this is the case, it's usually due to the fact that you do not have The Master Genealogist for %%os%% installed on your computer. Your operating system cannot associate your VCH with The Master Genealogist, so double-clicking the file won't work.
Tip: When another VCH application is installed, you can choose to open it by selecting "Show Apps" and using that program.
The Master Genealogist Requires Update
Your Master Genealogist Genealogy Chart file is incompatible with The Master Genealogist because you might have the wrong version installed. Visit the Wholly Genes, Inc. website to download (or purchase) the latest version of The Master Genealogist. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.
Tip: You can sometimes get hints about the right program version by right-clicking on the VCH file, selecting "Properties", and looking at the version information.
Regardless, most of the VCH file opening problems relate to not having the right version of The Master Genealogist installed.
More Causes of Problems Opening VCHs
In the majority of cases, installing the right version of The Master Genealogist will resolve your issue. If you're still experiencing problems opening VCH files, there could be other computer problems. Other contributing causes:
- VCH file type Registry entries are wrong
- Accidental deletion of the description of the VCH file in the Windows registry
- Invalid installation of a VCH-associated program (eg. The Master Genealogist)
- File corruption affecting your VCH file
- The VCH is infected with a virus
- VCH-related hardware has device drivers that obsolete
- Windows cannot load your Master Genealogist Genealogy Chart file due to insufficient resources (eg. RAM)
Quiz: Which operating system pioneered hierarchical file system (eg. file folders)?
That's Correct!
Multics was the first OS to support hierarchies of directories (eg. "Home" -> "Documents" -> "Work"). Nearly every modern operating system was heavily influenced by Multics.
Close, but not quite...
Multics was the first OS to support hierarchies of directories (eg. "Home" -> "Documents" -> "Work"). Nearly every modern operating system was heavily influenced by Multics.