Troubleshooting Problems Opening AMU Files
Frequent AMU Opening Issues
PictureGear Studio is Not Installed
If you attempt to load your AMU file, you experience a message such as "Can't Open AMU Files". Generally, this is experienced in %%os%% because PictureGear Studio isn't installed on your PC. Your operating system cannot associate your AMU with PictureGear Studio, so double-clicking the file won't work.
Tip: Another AMU-related program can be selected to open the file by clicking "Show Apps" and finding the application.
Wrong Version of PictureGear Studio is Installed
It is possible that your version of PictureGear Studio isn't able to open your PictureGear Studio Photo Album File file due to incompatibility. If you do not have the proper version PictureGear Studio (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This issue mainly occurs when your PictureGear Studio Photo Album File file was created by a newer version of PictureGear Studio than you have on your PC.
Tip: Right-clicking on your AMU, then clicking "Properties" (Windows) or "Get Info" (Mac), can provide clues about your file version.
Summary: Not having the right PictureGear Studio version on your computer can cause problems opening AMU files.
Other AMU File Opening Causes
Assuming you have the right PictureGear Studio version installed, other problems can prevent you from opening AMU files. If you are still having problems opening AMU files, there may be other issues that are preventing you from opening these files. Issues that aren't software-related:
- AMU file references in the Windows Registry are broken
- Deletion of the AMU file description from the Registry by mistake
- Incomplete or bad installation of a software application associated with the AMU format
- The AMU itself is corrupted
- Past or present virus infection has affected your AMU
- Device drivers of the hardware associated with your AMU file are corrupt or out-of-date
- Too many applications are open on your PC to load your PictureGear Studio Photo Album File file successfully
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