Types of CCXML Files

Primary CCXML File Association

.CCXML

File Format:	.ccxml
File Type:	Call Control eXtensible Markup Language

Created by:	W3C
File Category:	Uncommon Files
Registry Key:	HKEY_CLASSES_ROOT\.ccxml

Software Programs That Open The Call Control eXtensible Markup Language:

Call Control eXtensible Markup Language by W3C

Windows

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Troubleshooting Problems Opening CCXML Files

Common Problems Opening CCXML Files

Call Control eXtensible Markup Language is Not Installed

When you double-click your CCXML file, you may see a dialog box from your operating system stating that it "Cannot Open This File Type". If this is the case, it's usually due to the fact that you do not have Call Control eXtensible Markup Language for %%os%% installed on your computer. Because your operating system doesn't know what to do with this file, you won't be able to open it by double-clicking.

Tip: If you know of another program that can open your CCXML file, you can try opening it by selecting the application from the programs listed.

Wrong Version of Call Control eXtensible Markup Language is Installed

In some cases, you might have a newer (or older) version of a Call Control eXtensible Markup Language file that is unsupported by your installed application version. If you do not have the proper version Call Control eXtensible Markup Language (or any of the other programs listed above), you may need to try downloading a different version of it, or one of the other software applications listed above. This problem is most common when you have an older version of the software application, and your file was created by a newer version that it cannot recognize.

Tip: Sometimes you can get a clue about the version of CCXML file you have by right clicking on the file, then clicking on "Properties" (Windows) or "Get Info" (Mac OSX).

Summary: In either case, the majority of problems opening CCXML files are related to not having the correct software application installed on your computer.

Other Causes of CCXML File Opening Problems

Although you might already have Call Control eXtensible Markup Language or another CCXML-associated software installed on your computer, you can still encounter problems opening Call Control eXtensible Markup Language files. If you are still having problems opening CCXML files, there may be other issues that are preventing you from opening these files. These other problems include (listed in order from most to least common):

• Invalid CCXML file references in the Windows Registry (the "phonebook" of the Windows Operating System)
• Accidental deletion of the description of the CCXML file in the Windows registry
• Incomplete or bad installation of a software application associated with the CCXML format
• Your CCXML file is corrupted (issues with your Call Control eXtensible Markup Language file itself)
• Your CCXML is infected with malware
• Device drivers of the hardware associated with your CCXML file are corrupt or out-of-date
• Your computer does not have the adequate system resources to open the Call Control eXtensible Markup Language format